INFORMATION & KNOWLEDGE STRATEGIST
30 years experience
CORE APPLICATIONS TRAINER, WARNER BROS. DISCOVERY
May 2021-Present
Deliver remote technology training to CNN Employees needing technology and workflow education for Enterprise-wide applications.
EXECUTIVE LEAD, TRANSITION TRAINING WORKS INC.
March 2018-Present
Designing, developing and delivering training curriculum for software companies needing support for the successful rollout their product to their customers.
SMALL BUSINESS COACH, OPERATION HOPE
November 2018-December 2019
Facilitate 8-week small business workshops to prepare aspiring business owners in underserved communities. Offered 1on1 credit and money management coaching.
SENIOR TECHNOLOGY TRAINER, CABLE NEWS NETWORK
April 2005-March 2018
Conduct instructor-led training of enterprise-wide technology. Work closely with Product Owners, Project Managers, Stakeholders and End-User during the Design, Development and Delivery lifecycle of new technology rollouts.
EDUCATION
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EMERSON COLLEGE
September 1984-May 1988
B.S. Mass Communications
COLUMBIA UNIVERSITY
August 2013-May 2015
M.S. Information & Knowledge Strategy